Privacy policy
Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Sneequo at https://sneequo.com/ (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and certain cookies that are installed on your device.
Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, the websites or search terms that referred you to the Site, and information about how you interact with the Site.
We refer to this automatically collected information as “Device Information”.
We collect Device Information using the following technologies:
• Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org.
• Log files track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring and exit pages, and date and time stamps.
• Web beacons, tags, and pixels are electronic files used to record information about how you browse and interact with the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number.
We refer to this information as “Order Information”.
When we refer to “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill orders placed through the Site, including processing your payment information, arranging shipping, and providing you with invoices and order confirmations.
Additionally, we use this Order Information to:
• Communicate with you regarding your orders, account, or customer service requests.
• Screen orders for potential risk, fraud, or unauthorized activity.
• Provide customer support.
• Improve our products, services, and overall customer experience.
• When consistent with the preferences you have shared with us, provide you with information, promotions, or advertising relating to our products or services.
We use Device Information to help us screen for potential risk and fraud, particularly through the use of IP addresses.
We also use Device Information to improve and optimize our Site, including generating analytics regarding how customers browse and interact with the Site and measuring the effectiveness of our marketing and advertising campaigns.
SHARING YOUR PERSONAL INFORMATION
We may share your Personal Information with trusted third party service providers who help us operate our business, process payments, fulfill orders, provide shipping services, analyze website activity, or conduct marketing and advertising.
For example, we may use Google Analytics to help us understand how customers use the Site.
You can learn more about how Google uses your Personal Information here:
https://www.google.com/intl/en/policies/privacy/
You can opt out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout
We may also share your Personal Information when necessary to comply with applicable laws and regulations, respond to subpoenas, search warrants, court orders, or other lawful requests for information, or otherwise protect our rights, customers, or business.
BEHAVIORAL ADVERTISING
As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be relevant to you.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative educational page:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
You may opt out of certain targeted advertising services through the following platforms:
Facebook:
https://www.facebook.com/settings/?tab=ads
Google:
https://www.google.com/settings/ads/anonymous
Bing:
https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of certain participating advertising services by visiting the Digital Advertising Alliance opt out portal:
DO NOT TRACK
Please note that we do not currently alter our Site’s data collection and usage practices when we receive a “Do Not Track” signal from your browser.
YOUR RIGHTS
Depending on where you live, you may have certain rights regarding your Personal Information.
If you are a resident of the European Economic Area, United Kingdom, or another jurisdiction providing similar privacy rights, you may have the right to request access to the Personal Information we hold about you and request that your information be corrected, updated, restricted, or deleted.
You may also have the right to object to certain processing activities or request a copy of your Personal Information.
If you would like to exercise any of these rights, please contact us using the information provided below.
If you are located in Europe, please note that we may process your information in order to fulfill contracts we have with you, such as processing and delivering an order, or otherwise pursue our legitimate business interests.
Your Personal Information may also be transferred to and processed in countries outside your country of residence, including Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will retain your Order Information for our records for as long as necessary to provide our services, comply with legal and regulatory obligations, resolve disputes, prevent fraud, and enforce our agreements.
You may request deletion of your Personal Information where applicable by contacting us.
SECURITY
We take reasonable administrative, technical, and organizational measures designed to protect your Personal Information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.
However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.